About the trial version 
The shareware version will let you work your way through the program features including the media contact database and submit your press releases to a test email address (your own email address). Emailing media contacts, generating reports, label printing and exporting contacts can only be performed with the registered version of the software. To use all the Active MediaMagnet powerful features you must register your trial version through our online order processing system.

Will I receive free updates to the program?
Yes, all updates to the software, i.e. version 5.1, 5.2 etc. are free for the lifetime of the product. When we release a new major version such as 6.0 existing users will be offered and upgrade for a special reduced price.  

How current is the database and how do I update it?
The Active MediaMagnet database is updated every six months approximately. Your first update is included with your initial purchase. Standard Edition users may purchase subsequent updates at any time for a small fee per update. The last update always contains all changes and additions included in previous updates so that your database always contains the latest media contact information regardless of when you purchase. There are no monthly fees or subscriptions, you simply elect when you need to update. The update process is available from the 'Updates' menu option located on the software itself.
Professional Edition users have access to unlimited free database updates for the lifetime of the product.

Can I install the software on more than one computer?
No, the software license agreement is for one single user and one single computer only. If you wish to install it on more than one computer you should buy additional licenses. The  registration number is unique for your single user license and if the software is installed on more than one computer it will be automatically disabled. If your registration key has become unusable or is not working please contact our support team.

How many contacts are included in the main database? Can I add or delete my own contacts?
Active MediaMagnet's media contact database contains over 33,000 targeted publishers, editors, writers and more. This is a very complete database and includes the same media contacts that professional press release service companies use for their customers. 
We have made adding and removing contacts from the database very easy. To exclude an address from your sending list go to: 'Settings' and then 'Remove Email'. Once you've done this it will be permanently excluded from your database sending mail queue. We ask that if any media contact asks you to do this, that you do as they request.
You can also easily add, edit, delete and import your own media contacts to "My Contacts" database. The exclusive import feature makes adding your existing database of contacts, even when it is in another program, a very easy and powerful process.

How often should I submit my Press Release?
We suggest submitting your Release ONCE, per new announcement. This is NOT a SPAM tool and should never be utilized as such. Submitting your Release should be to a targeted audience who would have an interest in what you’re promoting. For example sending a press release related to a new technology in aviation to the media related only with agriculture does not have any sense and will not be very useful. Be smart and send only to the media types that apply for your press release!

I am a member of the Media and would like to receive Press Releases via Active MediaMagnet. How do I go about this?
Simply send us an email and let us know your contact information including name and e-mail, media type, name of publication and its category. Once the process is completed we will get you added right away.

I am interested in adding new publications that target my market to the Active MediaMagnet contact database. Will you do it?
You may add any new contact at any time by yourself to the 'My Contacts' database and then use it for your press releases campaigns. If you want your contacts to be added to the main database simply send an email to our press team and let us know the names of the publications and its categories and any other contact information you may have. We will contact the publication and once the process is completed we will get it added right away.

How do I activate the full registered version features?
If you should decide that Active MediaMagnet will be a valuable part of your internet publicity and promotion toolbox, we've made registration fast, easy, and affordable.
The trial version can be unlocked into a full licensed version by just entering the registration key. The registration key is the code that you received when you purchased Active MediaMagnet through our online order processing system.

Can I attach photo's to my release?
Attaching pictures to email is very much frowned upon by most editors. When you attach a picture to an email, it takes a lot of time to download and the editors get frustrated with this.
What editors prefer is a hyperlink in your release to either a photo on your website, or a photo somewhere else on the Internet.
For example, a line like this included in your release would be appropriate:
For photo's and additional information, please see:
http://www.yoursite.com
or
http://www.somesite.com/yourimage.jpg

A pop up window launches when I am sending a press release and asks me for a local SMTP server. What should I enter?
The software is configured by default to send press releases using the SMTP server of the recipient. This essentially allows the application to act as its own email server. If this sending method fails the program automatically asks you to use your own email server. You may also change the configuration under the Settings/Preferences Menu. Just enter the enter your SMTP (mail server) information, typically something like: mail.yourisp.com (this is the same server as you have configured on your other email client applications such as Outllook or Eudora) and leave the smtp port set to 25 as the default. If you do not know which is your smtp server  you will need to contact your ISP and ask them. If the application hangs when sending a press release we recommend to change the sending method directly in the Settings area of the program and restart it. The program will remember where it left off and will continue to send from the last contact using the new sending method. Please note it is not recommended to read or send emails with other email clients simultaneously and at the same time that Active MediaMagnet is sending a press release since, on some computers, this may cause the program to hang. 

My registration number will not unlock the program.
Your registration number is unique for your license and should correctly unlock the program. Be sure that you enter all the data as indicated to you by our processing system. If Active MediaMagnet detects the same user license running at the same time by different users it may disable your registration key. Contact our support team.

Do you ship the program on disk?
No, everything is handled electronically. Our program is updated frequently to keep pace with the ever changing marketing world on the net. If we put a copy on disk, it would be outdated almost immediately. Anytime you download a copy of Active MediaMagnet and enter your exclusive user license registration codes, you will have a full version. So, as long as you keep a copy of the codes, you will never have to worry about "losing" the program.

I tried to run the downloaded exe file, but my computer says it is not a valid file or the installation does not complete.
You probably got cutoff before the download completed. Check that the file size is the same as indicated on our download site. If it is smaller, you need to try downloading it again and make sure it completes. We've got hundreds downloading it successfully daily so it *should* work. Active MediaMagnet is WELL worth the effort and it's the kind product that pays for itself very quickly.

What could be easier?
Active MediaMagnet helps you to manage your press releases submissions to the media and gives you complete control of your internet marketing and publicity strategy. With some similar services costing thousands of dollars monthly, Active MediaMagnet software is the most cost effective method to handle your press releases needs.